Services

PumpWorks helps you maximize pump performance and minimize ownership costs with services including predictive monitoring, maintenance contracts, field service, and more.

Parts & Pump Repair Services

PumpWorks has built its reputation on engineering, inventory, manufacturing, and comprehensive pump services. With facilities located in Texas, Louisiana and Oklahoma, we are well known for our fast turnaround on in-shop and 24/7 onsite seal and centrifugal pump repairs.

Experienced mechanical engineers, repair technicians and reliability engineers ensure that your pump services and repair work is done right the first time – and ready when you need it.

5 Point CORE Program – Parts and Service for Pumps

Keep your pump in tip top condition with our 5 Point Complete Onsite Reliability of Equipment (CORE) Program.

  1. Pump Equipment Optimized
  2. In-house Mechanical Seal Repair
  3. Ongoing Pump Documentation
  4. Condition Monitoring
  5. Precision Alignment & Lubrication
PumpWorks CORE Complete Onsite Reliability of Equipment, logo.

For more information on Parts & Repair Services, please call 1-855-979-9139 or Contact Us.

Pump Testing Facility

PumpWorks provides pump performance and mechanical testing at our manufacturing plants in Tyler, Shreveport and Houston. We utilize state-of-the-art monitoring and data collection software to test across the pump’s operating region.


We Welcome 3rd Party Test Inquiries: testlabs@pumpworks.com


Pump Testing Software

We utilize custom designed PLC based automated pump testing software (APTS) that allows all system parameters to be monitored and controlled from a central control station, thus achieving and maintaining specific operating conditions. This enables data from calibrated precision electronic sensors to be collected and recorded for use in determining pump performance.

Pump Testing Equipment and Facility Capabilities

Flow & Pressure

  • Test flow up to 30,000 GPM
  • Discharge pressure up to 5,000 PSI
  • 40,000 gallon supply tanks ratedfrom full vacuum to 100 PSI

Measurement & Monitoring

  • Calibrated flow, pressure, vibration, torque, temperature, and speed measuring equipment
  • Calibrated magnetic flowmeters (2”, 6”, 10” & 36”) to monitorflow through 30,000 GPM
  • Torque couplings & laser speed ring assembly for brake horsepower, efficiency & RPM
  • NPSHR test capability withvacuum pumps
  • On-site meteorological-gradebarometer for accurate NPSHR calculations

Flexibility & Standards

  • Baseplate-mounted units testedwith job motor
  • Procedures based on API 610 and Hydraulic Institute criteria
  • Standards modified to meet specific customer requirements

Power & Motors

  • 460 volt through 800 HP
  • 4,160 volt over 600 HP through 8,000 HP
  • Test motors through 4,000 HP
  • Variable frequency drive for precise speed control through 4,000 HP @ 460 volts
  • Solid state soft start for low impact motor starting over 600HP through 8,000 HP @ 4,160volts
Pump Testing Facility - PumpWorks
interior pump testing facility - PumpWorks

API 610 PW-11 Upgrade Kit

For Use with Any Brand of Horizontal Single Stage OH2 Process Pumps

PumpWorks offers the API 610 PW-11 Upgrade Program, a retrofit that meets API 610 11th edition standards for horizontal single stage OH2 process pumps. The upgrade gives refineries a fast, cost-effective way to modify any OH2 pump and meet requirements without costly changes to the wet end (casing & impeller) or piping. We retrofit the existing casing and impeller with a PumpWorks PW-11 kit.

Alternatively, with access to over 1,200 surplus/used OH2 overhung process pumps, PumpWorks can match your unit. We upgrade the pump from inventory to drop in place, providing a quick, economical upgraded replacement for your process pump.

With the PW-11 Upgrade, PumpWorks can:

  • Update Seal Chamber Dimensions
  • Increase MTBR/MTBF
  • Update Bearing Housing Design
  • Increase Non-Cooled Temperature Capability
  • Standardize Pump Components
  • Update Casing Cover Design
PW-11 Upgrade , PumpWorks

New Seals, Seal Replacement & Installation and Seal Repair

PumpWorks is the go-to company for all your pump sealing needs. The Sealing Technology Division of PumpWorks offers over 30 years of hands-on experience in the application, selection, troubleshooting, and repair of mechanical seals. We repair all manufacturers of seals for a wide variety of applications, from general industrial to process industries such as chemical, petroleum refining, and marine.

Pump Seal Capabilities

With over 30 years of sealing expertise, we provide:

  • Large Inventory of new and replacement seals
  • All-Brand Repairs for Flowserve, John Crane, EagleBurgmann,
    Chesterton, AES, Champion, Flex-A-Seal, and more
  • New seals supplied for a wide range of industrial applications
  • Failure Analysis & Reports with every repair to improve long-term reliability
Technician Pump and Repair Services, PumpWorks
Mechanical Seal repair and cutaway view

Mechanical Seal Repair

PumpWorks offers trained seal specialists and extensive in-house repair capabilities to service and repair all brands and types of seals including (but not limited to):

  • FlowServe
  • John Crane
  • BWIP/Durametallic
  • EagleBurgmann
  • Flex-A-Seal
  • Sealol
  • Chesterton
  • Champion

Before PumpWorks conducts a seal repair, we conduct a review of your equipment to isolate problem areas and to determine how to achieve long-term reliability with your seals. Our review consists of:

  • Extensive design and material review conducted to determine cause of seal failures and make corrective recommendations
  • Repair path suggested by Sealing Technology Division, who understand both pumps and seals
  • Our detailed Seal Failure and Evaluation Report follows your repair so you’ll know the cause of your seal failure

Pump Seal Installation

Once a seal is selected, our trained technicians can modify stuffing boxes, substitute component materials, re-install the seal and pressure test the entire pump. The mechanical seal can also be field installed to assure a positive fit and true alignment.

Aftermarket Services

PumpWorks provides convenience and reliability for all your aftermarket API 610 Pump service and repair needs. We have the expertise, staff, and facilities to keep you up and running. Our expert technicians and support staff are ready 24/7 to keep your pumps in prime condition, whether you need onsite emergency service or preventative/predictive maintenance.

API 610 Pump Service and Repair Capabilities

Documentation

Service & maintenance records

Performance

Rerates & material upgrades

Expert Repairs

Advanced equipment & skilled technicians

Fast Turnaround

Quick quotes & responsive service

Parts Availability

Large inventory of parts & seals

Mobile Support

Fleet of onsite service trucks

Agreements

Site service contracts available

Precision Work

Dynamic balancing, machining & line-boring

Testing & Analysis

Alloy identification (PMI) & NDE testing

Predict Plus Logo

Remote Pump Monitoring

Predict-Plus is a simple, wireless monitoring system that connects pumps and rotating equipment to a secure cloud dashboard. This helps detect issues early and reduce downtime while being cost-effective for both new and existing equipment. Predict-Plus offers:

  • Wireless vibration and temperature tracking
  • Cloud-based alerts and data visualization
  • FFT vibration analysis and historic trend  storage
  • Battery powered with easy replacement (1-year rated life)
  • Certified for Class 1, Division 1 hazardous locations
  • Works on major cellular networks worldwide
Image of Predict Plus device installed on a pump

Ready to Optimize Your Pumps?

PumpWorks is here to keep your pumps reliable, efficient, and compliant. Not sure what pump you need? Use our Free Pump Selection Tool, or contact us to speak with a pump expert today:

Your pumps deserve the best – trust PumpWorks to deliver.

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